ticket monster contact number
Tickets had to be used in 2020. I didnt trust anyone on Craigslist so I did some research on other 3rd party ticket sales. You should see that refund shortly. These vouchers come from trusted sellers and brokers. When I called to inquire, Ticket Monster told me that they were a final sale and nothing could be done. Information provided by various external sources. To get the sales agent say representative at any time to the automated telephone prompter system. The main Broadway Ticketmaster Phone Number is : (800) 982-2787 This is the only Ticketmaster phone line with live sales agents available for Broadway shows ticket sales. That is there problem not mine. I have a technical question If you're already a customer, the fastest way to get help is through our support ticketing system. It goes against our guidelines to offer incentives for reviews. His name was Brandon. Submit your form. Date of experience: August 07, 2020. Avoid this seller at all costs. First of all, they make you think you are buying direct from the venue! Please provide us an order number to see if the show is cancelled or postponed. I admit that I was ignorant of how concert ticket sales are done these days. I bought them on AAA's web site with my credit card number. If you have any questions with regard to your tickets, your order as well as the offers of Ticketmaster, please use our online help area. They were for a Rod Stewart concert that was cancelled because of COVID.I have called several times and still no refund. By signing in through the link we texted the phone number you provided during registration, you can easily access the queue. Always find great deals and never have an issue with my tickets! Customer service was not at all helpful. I purchased tickets in May online for a New York Mets game this Sunday. As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. Why is there a delivery fee The confirmation email came through, no problem. Be aware of your reputation, it is the worst!Remember after pandemy clients will not buy tickets from you!It is impressive how long you trying to get time! Under Event name, type U2. Advertised Simon and Garfunkel, for a tribute band. Trying to use tickets on Cinemark but they said I cannot use it because they said that movie is new released one and that ticket has limitations. When demand exceeds availability, a lottery-style process will determine which registered Verified Fans will receive a unique access code and which will be put on the waitlist. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. We did make a citytrip to New York and buy tickets for New Jersey Devils vs Hurricanes. To reach Fan Support about your code, follow these steps: Have questions about Ticketmaster Verified Fan? Click the Verify Now button in the alert under Selling Tickets. Click Payment Options. WebEstablished in 2010 and located in South Korea, TMON is an e-commerce platform selling various different retail styles. Have questions about Ticketmaster Verified Fan? WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Ticket MONSTER is a MONSTER of a scam. The NYCB Westbury website directed me to their site to purchase tickets where the price was more than double than Ticket Master. No. How to get help. Probably the worst service I ever experienced. I got to the venue and I was relived that the tickets worked! I explained Cinemark said they dont have any idea where this ticket from and asked to email them because they have order number from their system. EVER. Now I worry about the safety of my credit card information. Rocketreach finds email, phone & social media for 450M+ professionals. Thank You. order no.1192713, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I am a legit Ticket Broker who sells over $50,000 of, There should be a class action suit on Ticket Monster/Groupon. | Read 61-80 Reviews out of 465 Then after about 2 months, I receive an email saying that my request for a refund has been denied. Tickets to Rolling Stones concert, was cancelled. I purchased rod stewart tickets in january 2020, before covid. I received an email from ticket monster saying I will be reimbursed but I'm waiting already for 5 months. As a 3rd party these tickets comes from sellers and brokers. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. Tap My Account. Then he told me not to worry, but to wait until one hour prior to the game. Stay the heck away. At this phone number, customers can purchase tickets over the phone with a live sales agent. WebPlease contact the Ticket Office at (414) 227-0511 prior to arrival to confirm tickets are available for pickup. I have been waiting over 2 months for the money, but I have received nothing.Order number: 1229573. Buyer beware these people are crooks!!! Still NOTHING! I have been sending email after email with a delay in response, or they never respond back. If there are any other questions there is a FAQ section on Ticket Monster. There was another name on my ticket, but that is to be expected when you are purchasing from a third party. Fine I will call and dispute the charges on my credit card. Verified Fan registration is now open and will close on Wednesday, 4/26/23 at 10 a.m ET. Called Ticket Monster the day after the game to address the problem and they refunded part of the ticket. They were obstructed view!!!! The game is cancelled because of COVID-19, and we have trouble to reach them and we want our money back. Congratulations on your Ticket Monster purchase! Your review recommended to be at least 140 characters long :), TicketMonster Address: 165 Madison Avenue #202 New York, NY 10016. Where are my tickets? But, dont worry we will give you a refund if its not received. FAQ. WebFrom your My Account, you can manage your tickets, preferences, and contact Fan Support on existing orders. Monster Jam kids ticket and pit pass information; Create a Ticketmaster Account. WebContact-How do I contact Ticketek? Before this virus I bought tickets at AAA for Discovery cove park. I appreciate the thoroughness of the three reps that contacted me on a Sunday! Our overall our Ticket Monster review is positive and we highly recommend you use them for secure transactions to get valid and authentic tickets with no additional fees at checkout, and guaranteed on-time delivery before the event. Also, please check with your bank as well since most MLB games have been refunded. My Tickets. Tickets for frozen Broadway my daughters birthday present. I emailed and they assured me the tickets were valid. They suck spend the extra 20 bucks and put them out of business! How many stars would you give Ticket Monster? What a rip off!!! Well, two months have passed and I never heard from them again. TicketMonster is associated with terms like private, marketplace, b2c, internet by their customers and industry analysts. The most unexpected, unscripted and unforgettable motorsports experience for families and fans in the world today returns to Edmonton for an adrenaline-charged weekend at Rogers Place July 22 & 23, 2023. This Ticket Monster review highlights the pros and cons of ticket purchases made from visiting this site. After reading nothing but bad reviews about this company, we were very concerned our New York Knicks tickets for our honeymoon would never be seen. We bought tickets in February 2020, for th price of 827,95 and- couldnt travel, because of corona. WebBuy U2 tickets from the official Ticketmaster.com site. So at noon, without any tickest or e-mails in our inbox, i tried 4 or 5 times again to call helpline, and was every time kicked out during the announciation of the call-back-function without a chance to enter my phone number. I found Ticket Monster to be a great site to purchase tickets from! If you still can't find the answers you're looking for, our Support Team is here to help. I found two separate listings for tickets in the same section and row. Ill never purchase through this company again and Id highly discourage others from doing so. When we received the tickets we realised that they were issued to another name, did not represent the seats we ordered and the price we paid was more than twice the face value! Earlier in the day while at work I was able to do it. NO CONCERT = NO TICKETS = REFUND. They take your money and you never get anything in return. WebCall TicketMonster customer service faster with GetHuman +1 866-217-4777 Customer service Current Wait: 5 mins (3m avg) Hours: Mon-Fri 9am-6pm EST; best time to call: We tried to get a refund and were told by several people that even though they didn't provide the tickets in the time promised, we would get nothing back. WebTicket Monster Save on up to 50% on attractions, movies, sports, concerts and theater tickets. Of course Cinemark saying they cannot handle this issue because it is sales by Ticket Monster. Customer service said nothing they can do. ( read ..postponed) and they will not give any refund for the tickets. I had two charges listed on my statement for large amounts. Ticket Monster is the same great game as the ever-popular Big Bass Wheel with a different look that is sure to This was when I called them after having numerous of my emails ignored. >extra event ticket protection (get 100% reimbursed and 24/7 assistance), >options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments), >get 10% off ScoreBig w/ coupon code (welcome10) on your first order. Heck either I or Buffet may not even be alive then. But the game was on October 6th! WebTicket Monster has 1 current employee profile, CTO George Hodgson. After 10 phone calls, and no tickets 16 hours before the game, we didn't go. I have been trying to contact this company and resolve the issue for over a year at this point. My husband purchased from ticket monster last month and he had no trouble finding the tickets we wanted for the right price. How to manage your tickets. We tried to look for an order under you name but cannot find one. I will write an equally disappointed review but I feel it won't need to happen! Im clearly being robbed, if anyone had this experience can you tell me what did you do to solve it? Heres our top 2 ticket sites we like and use. I purchased Disneyland Tickets from AAA web site and unknown to me they were using Ticket Monster! Larger than life and not-so-creepy, Ticket I have been trying for a year now to get my refund of $346 for a WILCO concert scheduled in Seattle at the Paramount. You should definitely hear something from us in 3 to 5 business days. I filled out the refund information on their website at least 20 times since then as well as calling numerous times while only getting a response once. This is one of the worst companies that I have ever dealt with. I made purchase 2 Cinemark tickets on ticket monster and this is what I experience from that time which is very terrible. Because of the Pandemic Busch was closed. It is a scam. The event was canceled understandably due to covid19. That was 5 days ago. WebGovX delivers military and government discounts on game tickets (including MLB, NBA, NFL), theme parks, concerts and much more. Purchased tickets months in advanced and were not delivered until a few hours before concert and we was unable to make it to the concert in another state, Tried getting my tickets weeks before with no help .Im know trying to get a refund and thats not going well. To give fans the best chance to buy tickets at face value, the artist has requested general admission (GA) tickets to these events be mobile only and restricted from transfer. Some of the brokers are still waiting on the refunds to get to them. Even though these tickets come from trusted sellers and brokers we can always reach out if needed. Do not ever even contemplate buying anything from these people. I was kicked out several times, but finally succeded and talked about 25 minutes with a team member. How will I get my tickets if the event is too soon for them to ship? I thought I was purchasing tickets from the St. James Theater Box office, but instead of taking me to Ticket Master, a company that I never had any issues buying tickets from, I ended up on Ticket Monster. Well, the website claims dont worry tickets will be sent one to two weeks prior to the event. I bought tickets from another site for the same concert and was refunded my money MONTHS ago. My only complaint was that I had to pay more than face value for my tickets. They were obstructed view! NO TICKETS. Its just not worth the hassle. > mobile ticket delivery within minutes What a scam. However, if the show is postponed then there is a possibility that a refund might not be provided. My friend today was told too bad so sad no money back In a pandemic? Thanks. You can help! NO the order is passed on to Ticket Monster. Will NEVER buy tickets from here again. Find out how we combat fake reviews. When you call, they keep you on hold for almost half hour, and then tell you that your order was already put through and is being processed. The calls to USA cost over 25. NEVER EVER user these people. In extreme cases, brokers using bots acquire as many as 90% of the tickets available for a particular event. I purchased tickets for a Tyler Childers concert that was cancelled in April. our trip is about to start! Not only you have to wait to receive your tickets until 48 hours before the event. I paid an exorbitant amount for what I thought were decent seats. US Citizenship & Immigration Service (USCIS) Customer Service. For questions about U2 hotel packages, please visit https://u2.vibee.com/. Ive gone thru BBB and my local NBC affiliates Consumer Protection department and Im still out $500 Can anyone say Class Action Lawsuit??? They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. Not to mention waiting on hold 3 different times for over 20 minutes to hear this crap! Even want me to show up without tickets and expect them to miraculously appear? Do Not Sell or Share My Personal Information. If theres a lawsuit out for this company, count me in, because this is some shady business practice. Check out this exclusive megadeal. Remember, only Ticketmaster can provide access codes. Hi there, how can we help? Tickets did not arrive 1-2 weeks prior to the event as promised. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Efforts to reach someone actually in charge of this cluster were also unsuccessful. This text will include a unique access code and a link to shop any shows in your designated Every call gets a different response. The man i spoke to said that to allow 45 days to process the refund, but here i am, 90 days later still will with no contact from TicketMonster and No refund. Reset password. I tracked my email and found that I purchase from Ticket monster so I email them and they asked me to call their customer service. I will gladly update my review if i could get ANY support from Ticket Monster. If I could give negative stars I would what a rerrible company. As a buyer, you can purchase tickets from just about any country around the world, and theyll ship your order on time before the event with the valid tickets you ordered. Ticket monster never owns the tickets, they broker a deal and cannot ensure delivery of commitment. Say what? How could they!!! The supervisor doesnt know what customer service is. I reached out to them and they say they have to wait to see if the venue to see if they have issued refunds. Use Ticketmaster, StubHub, SeatGeek, & Vivid Seats before you even think about buying a ticket on Ticket Monster. TicketMonster also goes by or is associated with the names Ticket Monster LLC, Ticket Monster. Thanks! > only site to allow you to pick the exact seats Let me start by saying when I received my tickets, I was worried something was wrong right away. We will facilitate the transfer to a Buyer, if and when, your tickets sell. Home > Submit ticket. When purchasing tickets on our Site, you are limited to a specified number of tickets for each event (also known as a "ticket limit"). Bookingnumber #1229718. They have admitted to me multiple times on the phone that they know I didn't get my tickets and they never sent them. Claim your listing for free to respond to reviews, update your profile and manage your listing. When I called to inquire, Ticket Monster told me that they were a final sale and nothing could be done. Don't trust AAA and Don't trust Ticket Monster! I love the Ticket Monster Perks site for theme parks and attractions! I purchased 2 Halsey tickets for $300+ before the pandemic and as soon as the shutdown happened I requested a refund but Ticket Monster would not give me my money back as the concert was postponed by a YEAR. They can't even face the music when that's all I wanted in the first place. Overall, my experience with TicketMonster was good. SeaWorld is giving money back and ticket monster is so hard. I never received a reply, nor tickets! I will gladly update my review if i could get ANY support from Ticket Monster. One month passed and no word so I emailed again and they said yes they confirmed the concert was canceled and to be patient while they decided what the best way to handle the situation was. Need help but you don't have tickets in your account? I will make sure to avoid ever getting tickets from Ticketmonster again. WebWho is Ticket Monster Headquarters 1 Amphitheatre Pkwy, Mountain View, California, 94043, United States Phone Number (866) 217-4777 Website www.mountainviewtickets.com Learn More. Registration Site: https://u2.ticketmaster.com/. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. We bought tickets for a hockey game and received a confirmation mail that our they would be delivered before the event. Thank you ticket monster. Consumers complaining about 2023 Trustpilot, Inc. All rights reserved. WebContact us If there are any queries regarding your order or our services, please feel welcome to contact us by using the following form. WebNeed help with an existing order in your Ticketmaster account? I tried to go directly to the venues website to get tickets, but every attempt was re-directed to the Ticket Monster site. Address 100 West Reno, Oklahoma City, OK 73102 Event Schedule (28) Add-Ons Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Apr 30 Sun 8:00pm The Kid LAROI: Bleed For You Hip-Hop/Rap See Tickets May 5 Fri 7:00pm Brooks & Dunn: REBOOT Tour 2023 Country See Tickets May 6 Sat 8:00pm Think what you want about Ticket Brokers but I actually care about people having a good time - Ticket Monster doesn't! Look at all of these reviews 95+%% call these people Shysters! Tip for consumers:Dont use the site. If the show is cancelled then you will definitely see a refund as well. StubHubseems to have a larger selection of tickets to choose from to events inover 50 countries, while Vivid Seats has events in just the UnitedStates. Tickets NEVER arrive. Ahhhh! Contact Support. Obviously Disney World CLOSED due to covid. Have been using ticket monster since 2015 for mlb, nhl, and ncaa basketball. For obvious reasons, the show was cancelled, and the ticketmonster.com representative I spoke with mentioned that I would receive a refund. I do NOT recommend using Ticket Monster. I hate dealing with Ticket Monster on any level. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. This money would really help my family but they refuse to refund me. This company is a scam I bought a Sam's club card from them and it didn't work and now they will not refund my money after they said they would and this company loves to hang up on you and be rude! Please don't use this service they are stealing people's money! We waited at the venue, together with other people who experienced the same.. You can't trust Ticket Monster! Platinum Card and Centurion Card Members can purchase tickets to customized experiences in sports, fashion, fine dining, arts and theater. I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN this time LESS THAN 3 HOURS BEFORE THE GAME STARTED. WebHelper tag. I have not received a refund and I, also, never received my e-tickets to attend the show! Another bill would WebTicketMonster has a consumer rating of 1.23 stars from 35 reviews indicating that most customers are generally dissatisfied with their purchases. If you call one of these numbers you can get a live agent if you indicate the city of the performance and then you keep stating I dont know to every question until it drops you into live agent. So disappointed in how they run their business. Verified Fan codes can't be purchased or transferred. As a result, we checked your order today and you should see your funds in 3 to 5 business days. What a pain.. We appreciate the opportunity to speak. DONT USE THIS SERVICE! Open additional information for First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. I purchased tickets for a basketball game and had them cancelled 1 day before an event. They gave a discount but it wasnt a great one. I didnt know it was a ticket broker until they sent the email with the link to the tickets. List of Broadway Show Tickets from Ticketmaster. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." In This Article. Cost of ticket is also inflated with this broker. This is a horrible company. Grace Park Top Ticketmaster Employees Michael Wichser Chief Operating Officer. 3. Under the Please select a topic section, select Verified Fan. We appreciate the opportunity to speak. I have been trying to get refund fromTicket Monster for tickets last January 11, 2020. OR YOU WILL LOSE MONEY! All the flight, travel-booking, Hotels and so on was alredy refunded, but Ticketmonster disapered! Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real TicketMonster rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue TicketMonster Live Chat The language had been changed after the virus affected the concert venues. The Ticket Monster Advantage is that the price you see, is the price you pay. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. I purchased were wrong on delivery. WebNeed help with an existing order in your Ticketmaster account? TicketMonster.com review has a blog as well that has information on upcoming events and a newsletter that shares coupons and deals on major events. What a scam. Tickets received were screen shots and did not include the barcodes from the original (legitimate) TicketMaster. Back in February I bought 4 tickets to the NCAA Football game in Orlando on Saturday November 2nd.I live in Denmark and we are leaving for Orlando Frday November 1st so I have contacted the company on their service(at) ticketmonster.com mailaddress.No reply and we are 4 days way from leaving.Very poor service and I am afraid our money is lost.I would not recommend this service (or lack of) to anyone.Per Loevgren. for the best deal compare each site below, TickPick I have contacted the Parmount and WILCO Headquarters for help. Under Event name, type U2. We purchased tickets for Busch Gardens Pre-Pandemic in Feb 2019. First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Click the Verify Now button in the alert under When the concert was postponed due to Covid, they refused to refund my $500 even though Wilco announced that full refunds were available to all purchasers. i don't have my tickets. This is out right theft. Ticketmaster estimates that 20-30% of the tickets it puts on sale for popular artists are improperly diverted to the secondary market by bots. If the show is postponed then a refund cannot be applied but if they are indeed cancelled we can always check with the broker. Ask us a question! We have sent a request to the seller to check the status of your refund. They send you tickets that you cannot use, cannot sell, and are not legitimate tickets. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. Very disappointing. At home, I could not. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. Los Angeles, CA, US View. To learn more about Ticketmaster's Face Value Ticket Exchange, please read our FAQ. Thank You. To reach Fan Support about your code, follow these steps: Visit this form. We bought 4 ticket for NBA match NY Knick vs. Detroit Pistons in NY on April 14th, the match has been canceled and we wrote many email to request the refund, theyve never answered and still no refund has arrived. I would like a refund, but if I cannot get that, then Id better be able to have my tickets. I was still nervous, since I havent really ever dealt with 3rd party sites and you always hear horror stories. Purchasing tickets fromTicket Monsterreviewallows clients to save money and the hassle of trying to look for premium tickets elsewhere. During working hours (9 am - 5 pm mon - fri, 10 am - 6 pm sat ) we will reply within a few hours. We appreciate the opportunity to speak. Login. We appreciate your positive feedback and we are glad you enjoyed the game. Pressing 0, saying nothing or saying representative will hang up the call from the Ticketmaster end. So far, I still have neither, and this company has not done anything to fix the problem. You have a 50/50 chance of ever getting your tickets. Would not cancel sale after I immediately realized the deception. Need help with an existing order in your Ticketmaster account? Final sale, nonrefundable, postponed concert, totally fraudulent, will never do business with Ticket Monster ever again and I highly advise that anyone and everyone stay as far away from Ticket Monster as possible. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. Ticket Monster is the one-stop-shop for all things entertainment. We have been arguing with ticket monster for 2 years about a refund and they said they would give us the tickets. Went to box office 1 hour away and they said nothing they can do because its a third party. DONT USE THIS SERVICE! Not happy!! Their website has access to any live events. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. I then asked to speak to a supervisor, who was rude and not helpful. And then on October 8th we get an email, that says we will get help with our ticket delivery. FRAUD. I came across Ticket Monster, I bought my tickets at a good price. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. He confirmed that there is an order for the game Vikings vs Giants, but couldnt help me in finding the tickets. Be in the restaurant know. After no response, I followed up again and got a blanket statement that said be patient we need to confirm the concert was canceled. I will repost in a few days the progress. They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. Please provide us an order number so we can look into this matter. For those of us that are frustrated, it makes it a bit more of a 'challenge' to wait for help/resolution/refund/updates. To reach Fan Support about your code, follow these steps: Visit this form. E tickets always delivered. Need More Help? Marion NOlting, Allhornring 8, 22359 Hamburg, Germany. i get no feedback from ticketmonster, only memberdeals. > best for sports tickets Click Submit. Under the Please select a topic section, select Verified Fan. 2. However, as agreed in the terms of sale, if a show is postponed a refund cannot be given. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. I purchased a ticket on July 16th and my credit card was charged on that date for an August 5th event. Due to the pandemic which started in February a show booked for the Fillmore in Denver for April 1st was "postponed" not canceled officially tho extremely doubtful to happen with the two bands highlighted. Resale. WebTicketmaster Customer Service. You should see this in 3 to 5 business days. WebThen, contact Bay Tek Games Service Department at 920.822.3951 or e-mail them at service@baytekgames.com for further assistance. Please provide us the order number so we can reach out to the broker as we are the 3rd party. When I spoke with them the following day they said the tickets would be sent Fedex to my house and they would arrive before my flight left for NY. You can purchase up to 4 tickets with your unique code and only for the show indicated in the text you received. Megabus customers are eligible for discounts and savings on a variety of attractions, movies, sports, concerts, theater tickets, and more with Ticket Monster. Fill in the other required fields. Please provide us the order number so we can look into this matter.
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